Advice on personal & study-related issues

Studying can present challenges for everyone: How do I manage my time? How do I balance my studies and my career, as well as my friends and family? How do I deal with problems in my company? How do I overcome my exam anxiety? And how can I overcome personal crises that affect my studies?

We have summarised the information from this page in our info sheets:

Advisory services for students (PDF)

Contact points for students (PDF)

Our general offer

We – the HSBA staff – are always happy to support you with any questions or concerns you may have about your studies. In a confidential conversation, we can clarify your situation together and look for suitable solutions.

Additional offers

In addition to talking to us, we also offer you additional support:

External coaches as neutral points of contact:inside
BARMER Campus Coach
External, free contact points

Information about our external coaches can be found on our internal SharePoint website. To access this, you need to log in with your myhsba.de account.

Internal advisory services

All the information you find here and the external coaches as neutral points of contact.

Internal SharePoint website for advisory services

You have to log in with your myhsba.de account!

BARMER Campus Coach (Only available in German)

Studying presents new challenges every day. Between lectures, seminar papers, exam stress, part-time jobs, hobbies and private life, it's not always easy to take care of your health. That's why the BARMER Campus Coach supports students in getting through their studies in a healthy and relaxed way. In their own area on the BARMER Campus Coach, universities can find various options for supporting their students with a comprehensive range of health services – uncomplicated, individual, free of charge and easy to integrate into existing processes.

As a student, you will find meditation and fitness exercises, healthy and delicious recipe ideas, learning methods, tips for organising your everyday life and offers for your mental health, among other things, on the BARMER Campus Coach. Various formats such as online events, articles, audio formats or short videos give you individual access to a wide range of health topics. All content and offers are specially tailored to your needs and your life situation as a student and can be easily integrated into your everyday life – completely free of charge and independently of your health insurance.

To the Campus Coach

External, free contact points

Speaking Time for you

Over 350 listeners who will listen to you - attentively, empathically and confidentially - by phone, Skype, Zoom, WhatsApp or Facetime.

Nightlines in Europe: Listening and information hotline by students for students:

Nightlines offer you the opportunity to talk about things that are currently on your mind. No matter whether you have a specific concern, don't know who to turn to or simply need someone to listen to you. A Nightline always has an open ear for you (regardless of the city from which it is offered).

Crisis chat

Here you can find chat advice from professionals at any time, for anyone under the age of 25.

Telephone advisory service

The TelefonSeelsorge® in Germany only offers calls in German. If you would like to call in your native language, you can find help at the following centres.

Caritas online advisory service

Anonymous online advisory service on various topics (e.g. disability and mental impairment, general social counselling, parents and family, etc.) Questions can be entered in a secure online form. Caritas staff usually respond within two working days. Only available in German.

Independent Patient Counselling Germany (UPD)

Telephone: 0800 0117722

This patient counselling service advises patients and consumers on health and health law issues. Specialists from the fields of health and law provide clear, neutral and scientifically sound information. Only available in German.

Social psychiatric services

The social psychiatric services provide outpatient care and support for people with chronic mental disorders. Both those affected and their relatives can obtain counselling. The psychiatric services are organised locally and are best found by entering your place of residence in a search engine.

Psychotherapy

You will receive an appointment for a psychotherapeutic consultation within 4 weeks under the telephone number: 116117. Alternatively you can make an appointment for a consultation online. The cost are covered by your health insurance/Krankenkasse.

Depression information hotline

0800 3344533 (only offers calls in German)

The depression information hotline offers: Disease and treatment-related information, information on contact points in the existing care system

Information and help with depression

Help and information on how to deal with the illness.

Advisory services for students