Masterclass - Adapting Business Processes to Digital Change

Business Process Excellence

Masterclass

Deepen your knowledge of digital transformation in companies.

 

Enabling the Digital Future

Increase your productivity and innovative strength through efficient process design
Start:
April 2025
Exam:
Presentation
Language:
English
Duration:
40 h
ECTS (DQR 7):
5
Place:
Hamburg
Price:
1.249 € excl. VAT
Degree:
Certificate

Tip: This Masterclass is part of the 'CAS Digital Transformation Officer': After completing it, take the 'Algorithmic Decision Making & Digital Mindset' Masterclass to become a certified Digital Transformation Officer.

Target group

  • Data managers & Employees in Companies Working in the Field of Digitalisation

  • Digital Change Leaders

  • Founders and Start-Up Entrepreneurs

  • Management and Executives

  • Supply Chain, Sales & Marketing Managers

  • Interested Candidates for the MSc Innovation Management

Course content

Business processes serve as the intricate veins through which work is orchestrated within an organisation, ensuring efficiency, consistency, and optimal performance. They lay the groundwork for the seamless integration of technology and the bedrock for the digital transformation of businesses. 

The business processes act as the guiding framework, streamlining operations, optimising resource allocation, and enhancing productivity. Moreover, in the digital era, where cloud and mobile technologies as well as social media are fundamentally changing the ways we work and share information, they are pivotal in shaping digital product and service offerings. They enable companies to innovate, adapt, and swiftly respond to evolving market demands

Introducing robust business processes not only fosters operational excellence but also paves the way for the agile development and delivery of cutting-edge digital solutions, thereby propelling businesses toward sustained growth and competitive advantage in the digital landscape. They open opportunities for new business models, new forms of organisation, and new ways of employee engagement. 

In this module you will be introduced to the latest methods of business process visualisation and management. You will become familiar with the concept of business process management lifecycle and learn the most widespread notations to proficiently illustrate the as-is and to-be processes so as how to measure and improve their performance. Eventually, as a key part of the course, students will learn how to optimise the company value chain. 

Topics

Key Learning Outcomes of the "Business Process Excellence" Masterclass

Fundamentals and Importance of Business Processes

  • Understanding the role of business processes in organisations
  • Enhancing efficiency, consistency, and overall performance
  • Integrating business processes into digital transformation strategies

Optimisation and Management of Business Processes

  • Streamlining operations and resource allocation
  • Boosting productivity through effective process management
  • Designing digital products and services with a process-oriented approach

Technology and Digital Process Innovation

  • The impact of cloud computing, mobile technologies, and social media
  • Adapting to market changes through agile and responsive processes
  • Exploring new business models, organisational structures, and employee engagement strategies

Business Process Management (BPM) Methods

  • Introduction to the BPM lifecycle and process visualisation techniques
  • Learning widely used notations for mapping as-is and to-be processes
  • Measuring and continuously improving process performance

Value Chain Optimisation

  • Identifying and enhancing a company’s value chain
  • Driving sustainable competitive advantage through process innovation

Speaker

Prof. Dr. Leonhard Khazraei
Prof. Dr. Leonhard KhazraeiSpeaker

Professor and Academic Head "BSc International Management" & "MSc Innovation Management, Digitalisation". CEO & Managing Partner INSVIRON. Consulting in the Areas of Corporate Development, Commercial Excellence & Digital Transformation.

Dates

Thursday, 24.07.2025 17:00-20:15

Friday, 25.07.2025 9:00-12:15

Saturday, 09.08.2025 10:30-16:15 (online)

Friday, 15.08.2025 13:30-17:30 (online)

Friday, 29.08.2025 13:30-18:30

Saturday, 30.08.2025 9:00-16:15

Friday, 05.09.2025 13:30-18:30

Admission Requirements & Degree

All participants must fulfil the admission requirements for our Master's Programme MSc Innovation Management.

To obtain the CAS Digital Transformation Officer (HSBA), you must attend both masterclasses (Business Process Excellence and Algorithmic Decision Making & Digital Mindset) and pass both exams.

If you later decide to complete the entire Innovation Management programme (with the specialisation in ‘Digitalisation’), the modules can be credited towards your degree.

Further Information

The Certificate of Advanced Studies (CAS) Digital Transformation Officer consists of the masterclasses Business Process Excellence and Algorithmic Decision Making & Digital Mindset. The masterclasses must be completed in the correct order.

Both masterclasses are modules from the Master Innovation Management with a focus on digitalisation. They can be completed on a part-time basis.

As you will be attending the module together with our Master Innovation Management students, this course is guaranteed to take place from the first person.

Members of the Alumni Association receive a 10% discount on all HSBA Executive Education programmes.

 

Registration

You would like to participate in the course?

Any Questions?

We are happy to help

Laura Hoffjahn
Laura Hoffjann

Executive Education and Transfer

+49 40 822160-963
Laura.Hoffjann@hsba.de

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