How to turn trust and collaboration into cornerstones of great teamwork
Understand what a collaborative organisation is – and what it isn’t
Recognise common goals and cross-functional requirements
Link what you have learned to your organisational culture
Identify differing mindsets and how to develop the right mindset for collaboration
Learn various techniques to build trust and reduce tension and conflict
Apply conflict response strategies – to prevent tension escalation in teams
Structure a conflict discussion in order to deal with difficult behaviours
Use principled negotiation techniques to strengthen collaboration
A road map for achieving a collaborative organisation
A structure for dealing with conflict discussion
A framework for applying principled negotiation strategies
A practical understanding of what it takes to build trust and why it is essential
A renewed determination to help build a high-performance team
