
Discover how to communicate and deliver effective change across cultures
Understand the key drivers for success or failure in change management
Relate different frameworks for effective change to case study examples
Learn how and why different attitudes and behaviours can arise when faced with change
Understand the differences between change at a dominant culture and a multi-cultural level
Work on global change management scenarios based on representative case studies
Use an extensive database of culture comparisons to highlight key differences
Generate your own combinations of cultures and use them in role-playing exercises
Exchange ideas, opinions and experiences with your peers and broaden your frame of reference
In-depth knowledge of what organisations should pay close attention to when planning and executing a change management programme
Awareness of the importance of differentiated communication when implementing change across a global network
Practical tips and examples to increase the chances of success in your change management programme
Zeigen Sie Ihren Kunden sichtbare Verbesserungen im Service durch das ganze Unternehmen
Frank Franke has almost 20 years of experience from three companies, ranging from SMEs to global players. He has held various management roles.He has been working as a trainer, consultant and coach since 2101, focusing on change management, leadership development and sales. He is trained and licensed to use various learning and workshop concepts. It is important to him not only to impart knowledge, but moreover to help clients discover how to put the knowledge into practice.
Tip: This course is available in combination with other sales-related courses.